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Repair request for UV and LED units

Does your UV or LED system need a repair? IST METZ offers you a professional repair service for UV and LED systems - fast, reliable and with original parts.

Why a repair at IST METZ?
  • Fast repair for minimum downtime
  • Use of original parts for maximum longevity
  • Modern diagnostic tools for precise fault analyses
  • Experienced technicians with extensive expertise
Use our online form to submit your repair enquiry quickly and easily.
  1. Fill in the form - mandatory fields are marked with *.
  2. Send repair order
  3. Our service team will get in touch with you

Important: This form only applies to UV and LED UV units. For other parts, please use the corresponding form for all other parts.

to the form for uv and led systems

Shipping instructions for UV units

Please note that the UV lamp(s) must be removed before despatch. Otherwise we cannot accept any liability for transport damage to installed UV lamps.

Defective UV units are not checked for damage in our incoming goods department. An inspection is only carried out as part of the assessment to prepare a cost estimate, which may take several weeks after receipt of the goods.

This note does not apply to LED units.

Contact information customer

In order to ensure a prompt inspection of your UV unit after arrival, please tell us the planned date of dispatch.You are also welcome to send us the tracking number.

In Order to ensure a prompt inspection of your UV unit after arrival, please tell us the planned date of dispatch. You are also welcome to send us the tracking number.