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Repair request for UV and LED units

Do you need support with your UV or LED units? At IST METZ, we offer professional repair services to ensure your systems are back in operation as quickly as possible. Our experienced technicians use original parts and advanced diagnostic tools to provide reliable and efficient repairs. Submit your repair request today and let us take care of the rest!

Fill in the form for your repair/return notification for UV and LED UV units to ensure a faster and smoother process at our premises.

The fields marked with * are mandatory.

If it is not a UV or LED-UV unit, please use the form for all other parts.

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Shipping instructions for UV units

Please note that the UV lamp(s) must be removed before despatch. Otherwise we cannot accept any liability for transport damage to installed UV lamps.

Defective UV units are not checked for damage in our incoming goods department. An inspection is only carried out as part of the assessment to prepare a cost estimate, which may take several weeks after receipt of the goods.

This note does not apply to LED units.

Contact information customer

In order to ensure a prompt inspection of your UV unit after arrival, please tell us the planned date of dispatch.You are also welcome to send us the tracking number.

In Order to ensure a prompt inspection of your UV unit after arrival, please tell us the planned date of dispatch. You are also welcome to send us the tracking number.