Assist - After sales service

Regular maintenance and cleaning guarantee consistently high production quality. The extra service work offered by our specially-trained IST personnel is the perfect complement to the regular maintenance and cleaning performed by your own staff. This guarantees consistently high machine availability and economic deployment of IST UV systems, reducing to a minimum failures attributable to wear.

• IST Shop: You receive one set of IST original parts, customized to your preferences.
• Warranty extension after a general overhaul or a system update.
• Remote services: Problems can be recognized quickly via remote diagnostic, therefore operations of IST service technicians on site can proceed faster or even be not necessary. Downtimes get reduced and your productivity increases.
• Calibration service for Residual oxygen measuring devices or UV sensors/ UV measuring devices.
• Training about the process technology or maintenance of UV units (on site or at IST).
• One-time on site maintenance through trained IST personnel to check the technical functionality of the UV unit (including a safety check and consulting on the replacement of wearing parts).

Regular maintenance and cleaning ensure that your system remains highly productive at all times. The services offered by our specially trained IST staff are the perfect complement to the regular maintenance and cleaning carried out by your own staff.

This ensures consistently high machine availability and cost-effective deployment of IST UV systems, minimising failures due to wear and tear. The following services can be combined in the IST service package:

• Regular inspection and maintenance of your IST UV systems
• Provision of an IST shop
• Special conditions for the purchase of replacement and wear parts

• Maximum system availability
• Maintenance of system valueCompliance with liability insurance regulations and legal provisions
• Prevention of consequential damage
• Optimum performance
• Energy savings
• Environmentally sound operation
• Operational reliability
• Reduced, manageable operating costs
• Protection of expensive components
• Longer service life
• Technical updates
• Repair orders from Service Package customers receive priority.
• Rapid assistance in the event of problems - technical support from the IST-Service Hotline (+49 7022 6002 87)